The Early Bird
Have you ever wondered what happens when you purchase your airline ticket online, clicked your choice of seat on the cute little airplane diagram, and then you arrive at the airport only to be given a boarding pass with a different seat number on it?
Daily while I am at work, I observe people who are quite upset when their 4A window seat magically turns into the 22B middle seat by the lav. Can’t really say that I blame them, they thought they were getting 4A. They also thought they had purchased a seat next to their significant other- no worries, he/she is now in the other middle seat across the aisle from you!
Because this happens so frequently, I started asking around to try to find out what is happening and why it happens so often.
Rumor has it: So there you are online purchasing your airline ticket (Now I know you don’t want to pay the “talk to a human fee”!) and selecting what you think will be your seat. When you do this, what is actually happening is that you are placing a seat request. You have just purchased “any” seat on that flight (you have just bought yourself a space in that airplane), you have not purchased “that specific” seat (4A) on that flight. I have been told that “the company” does their best to honor these seat requests, but your best bet is to check in and get your boarding pass in your hot little hands as soon as possible with the seat you want printed on it. Waiting until you get to the gate just prior to boarding and trying to change seats will not usually get you a better seat as many other people have had the same idea.
The age-old saying “The early bird catches the worm” is definitely applicable in this situation, only now it becomes “The early bird doesn’t get the middle seat”! ![]()